Privacy notice

Who is responsible and how to contact us

VOVI POS, INC. is responsible for the personal information described in this notice. FreePOS USA, POSFind and POS Review are related websites operated by the same company. This notice covers these buying guides and tools, and emails you send us. An account on the VoVi product has its own privacy notice.

Email support@vovipos.com with the subject “Privacy request” and the website you used. Postal notices: VOVI POS, INC., 2885 Sanford Ave SW #40460, Grandville, MI 49418, USA.

What we collect and why

There is no contact form on these sites. To ask about your setup, email support@vovipos.com. We receive what you send and use it only to reply and to prevent abuse.

Providing information is voluntary. Do not include card details, identity documents, passwords, customer records or sensitive personal information.

The cost lab and comparison table work in your browser. Their results are buying aids, not decisions approving credit, processing or a merchant account. Shared tool links contain the assumptions in the URL; anyone with the link can read them. Contact details are not written to localStorage or sessionStorage.

Three separate optional choices

Usage analytics: without any choice, page views and link clicks are counted anonymously: website, language, page path, device type, referring hostname, campaign labels, time and coarse country, with no identifier, no cookie and no stored IP address. If you allow usage analytics, first-party cookies add a random visitor identifier so we can count unique visitors (see Cookies). Events never include contact fields or full referring URLs and are not a cross-site visitor profile.

Campaign attribution: if enabled, this tab can remember your first page and validated campaign labels for this website. With this choice off, no attribution history is read or saved.

Error diagnostics: if enabled, Sentry receives a limited technical event such as site, language, release, error type and our script file/line. We omit raw error messages, contact data, request bodies, URL queries and browsing breadcrumbs. The connection itself still exposes technical network information, such as an IP address, to the receiving service.

All three choices start off. Use Privacy choices in the footer to allow or withdraw each one. Choices expire after 180 days or earlier if the notice version changes. Global Privacy Control and Do Not Track keep all three off. Refusal does not block guides or tools. Withdrawal stops future optional collection; it cannot recall information already received.

Promotional email

We do not send you promotional email unless you separately sign up for it on vovipos.com.

You can object to direct marketing at any time. Use the unsubscribe option in a promotional message or email support@vovipos.com. Asking to stop marketing does not stop a necessary response to a separate request you make. We may retain the minimum contact detail needed to honor an opt-out.

Recipients, hosting and international processing

Emails sent to VoVi are handled by authorized VoVi staff. We do not pass your details to competing POS vendors. We do not sell this information or share it for cross-context behavioral advertising.

Website delivery uses OpenAI Sites and Cloudflare. The host sets __Host-appgarden-visitor before a privacy choice; our optional controls do not block it. See Cookies for its observed 90-day lifetime and the pending hosting-provider clarification. Visit counts go to our own analytics service, hosted on Vercel. Sentry processes diagnostics only when enabled. Hosting, security and delivery providers process technical request information to run their services, even when optional analytics are off.

Information may be processed outside your country, including in the United States, where privacy laws may differ. Email support@vovipos.com to request details of the providers, locations and any transfer safeguards applicable to your information. This website does not represent that a particular certification or transfer agreement applies to every recipient.

Information may also be disclosed when required by law, to protect legal rights or security, or as part of a business reorganization subject to applicable privacy requirements. External provider websites have their own notices and terms.

Reasons and legal bases for processing

Where a law requires a legal basis, we use requested pre-contract steps when you are the prospective contracting party, and our legitimate interest in answering relevant business enquiries and maintaining business relationships when you contact us for an organization. Our legitimate interests also include preventing abuse, keeping services secure and handling legal claims; applicable rights to object remain available.

Optional usage analytics, campaign attribution, diagnostics and promotional email depend on your separate choices. Compliance with a binding legal obligation may also require specific records. Providing a privacy acknowledgement does not waive your rights or authorize unrelated processing.

How retention is determined

Browser privacy choices are valid for 180 days. Optional attribution lasts for the tab session, subject to the browser’s session-restore behavior, and is cleared when refused or withdrawn. User-requested saved tool settings remain until you use Clear saved choices or clear this site’s browser data. See Cookies & storage for the inventory.

Enquiry and sales records are kept for the period needed to answer the request and manage an ongoing business relationship. Retention depends on whether the enquiry remains active, the last meaningful contact, an existing contract, unresolved support or disputes, and applicable recordkeeping obligations. A delivery/intake record and the corresponding CRM conversation are separate copies; deleting one does not automatically delete the other.

Technical logs and optional event records are retained according to their troubleshooting, security and reporting purposes and the relevant service configuration. Backup copies follow their rotation cycle. A deletion request must address relevant CRM records, delivery records, notifications and backups, subject to legal exceptions. Minimum consent, request-handling and suppression records may be kept to demonstrate choices, respond to disputes or prevent further unwanted contact. Ask us for the retention details applying to your record.

Your privacy rights and how to request them

Depending on your location, the law’s applicability and the reason for processing, you may request access or a copy, correction, deletion, portability, restriction, or objection. You may withdraw optional consent without affecting earlier lawful processing. Where applicable, California rights include knowing categories, sources, purposes and recipients, correction, deletion, and opting out of sale/sharing. We do not use these enquiries for sale, cross-context advertising or sensitive-information profiling.

Send a request to support@vovipos.com or the postal address above, identify the site and explain what you want to do. You do not need an account. We may ask for proportionate verification of the relevant record or an authorized agent’s permission; do not send identity documents unless specifically needed and requested through an appropriate channel. We respond within the period required by applicable law, explain a lawful refusal or extension, and do not discriminate for exercising rights.

If you disagree with our response, reply asking for a privacy review or an appeal where your law provides one. You may also complain to your data-protection authority. UK visitors can contact the Information Commissioner’s Office; EEA visitors can contact the authority where they live, work or believe an infringement occurred.

Children, security and changes

These sites are intended for adult business buyers. We do not knowingly collect information from children under 16. Contact us if you believe a child provided information so we can assess removal.

We use technical and organizational measures intended to protect information, but no internet service can guarantee absolute security. If practices materially change, we update this notice and its date and seek a new optional choice when required.