Is a newer POS safe to bet on? Six checks
A newer POS often comes with a simpler price and fewer strings. It also has a shorter track record. We make VoVi, which is exactly that kind of company, so these are the six checks we would run on us.
1. Run your real Tuesday
Load your own products and ring up what a normal day looks like: a sale, a discount, a return, a delivery of stock. A demo with the vendor’s sample data proves nothing about your shop.
2. Ask who picks up the phone
Find out how to reach support during your opening hours and what happens when the register stops mid-sale. Send one real question during the trial and see how long a real answer takes.
3. Know who handles the card money
List who supplies the software, the terminal and the processor, and who you call when a payment fails. VoVi works with your own processor and terminal today, so a payment problem goes to your processor, and the software question goes to us.
4. Take your data for a test drive
Export your products, customers and sales to a file before you commit, and open it. If you can’t read it, you can’t leave. VoVi exports your data to CSV any time.
5. Read the exit terms
Look for a contract length, an early-exit fee or equipment you would have to return. VoVi has no contract and you can cancel anytime. A 36-month kit does not work that way, so read it twice.
6. Start small
Open one counter, or one store, first. Keep your old system for a few days alongside, then switch the rest once a full week goes smoothly.